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Found 2 results

  1. I purchased ad-free Bittorrent for a year, cancelled my subscription so I can decide if I want to renew it next year, received the activation code, but when I use 'Activate Pro/Ad-Free' in BitTorrent, it gives me the error "Failed to reach the activation server. Please check your internet connection and try again." My internet connection is fine and I have turned off VPN. I'm running Windows 10 Home 64-bit
  2. I would like to see an option where the purchase of BitTorrent Plus means that you continue to get support. I have searched the forums for my errors and all I've come across are messages saying "Pro is not supported in the Forums." When I goto help.bittorrent.com it takes me to a useless web site. Here are my errors: player.btinstall failed to install (0x800b010c) bitdefender.btinstall failed to install (0x800b010c) transcode.btinstall failed to install (0x800b010c) I'm running 64bit Windows 8 and I've ran the install as Administrator. I assume from the errors that I am actually not receiving any of the pro features that I paid for. I tried both the bundle and the free download/add the license methods. It would be nice to see some support of the product as a feature. I paid good money for it. Cheers, Gordon