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Lose internet connectivity after running Bittorrent


Guest Quinton
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Guest Quinton

Hello all,

A number of weeks ago I was running uTorrent and downloading fine. Now whenever I load it it starts to run for about 30 seconds then disables my internet connection entirely. I stopped using it for a while, uninstalled it and downloaded BitTorrent. The first day I used it everything was working properly. After a system restart the same problem started happening once again. After browsing the uTorrent forums and downloading a few system process scanning tools I'm hoping someone can tell me which programs might be affecting BitTorrent. I dont believe its a problem with the router as I plugged straight into the modem and found the same problem. Posted below is my relevant system data. Any help resolving this issue would be greatly appreciated.

Operating System

MS Windows Vista Home Premium 32-bit SP2

CPU

AMD Phenom X4 9550 47 °C

Agena 65nm Technology

RAM

4.00 GB Dual-Channel DDR2 @ 333MHz (5-5-5-15)

Motherboard

ASUSTeK Computer INC. M3A (CPU 1) 57 °C

Graphics

Acer X223W (1680x1050@59Hz)

ATI Radeon HD 3800 Series (ASUStek Computer Inc) 35 °C

Hard Drives

488GB Western Digital WDC WD5000AAKS-22A7B0 ATA Device (SATA)

HIJACKTHIS REPORT

Running processes:

C:\Windows\system32\taskeng.exe

C:\Windows\system32\Dwm.exe

C:\Windows\Explorer.EXE

C:\Windows\RtHDVCpl.exe

C:\Program Files\CyberLink\InstantBurn\Win2K\IBurn.exe

C:\Program Files\Common Files\LogiShrd\LComMgr\Communications_Helper.exe

C:\Program Files\Common Files\LogiShrd\LComMgr\LVComSX.exe

C:\Program Files\CyberLink\Shared Files\brs.exe

C:\Program Files\Windows Sidebar\sidebar.exe

C:\Windows\ehome\ehtray.exe

C:\Program Files\TuneUp Utilities 2011\TuneUpUtilitiesApp32.exe

C:\Program Files\Windows Media Player\wmpnscfg.exe

C:\Windows\System32\mobsync.exe

C:\Windows\system32\wbem\unsecapp.exe

C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.exe

C:\Windows\ehome\ehmsas.exe

C:\Program Files\Sunbelt Software\VIPRE\SBAMTray.exe

C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CCC.exe

C:\Program Files\Internet Explorer\iexplore.exe

C:\Program Files\Internet Explorer\iexplore.exe

C:\Windows\system32\wuauclt.exe

C:\Program Files\Internet Explorer\iexplore.exe

C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe

C:\Program Files\Internet Explorer\iexplore.exe

C:\Program Files\Internet Explorer\iexplore.exe

C:\Users\Quinton Ursulan\Desktop\ProcessExplorer\procexp.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.ca/

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =

R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =

O1 - Hosts: ::1 localhost

O2 - BHO: StumbleUpon Launcher - {145B29F4-A56B-4b90-BBAC-45784EBEBBB7} - C:\Program Files\StumbleUpon\StumbleUponIEBar.dll

O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll

O2 - BHO: Java Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll

O3 - Toolbar: StumbleUpon Toolbar - {5093EB4C-3E93-40AB-9266-B607BA87BDC8} - C:\Program Files\StumbleUpon\StumbleUponIEBar.dll

O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide

O4 - HKLM\..\Run: [RtHDVCpl] RtHDVCpl.exe

O4 - HKLM\..\Run: [instantBurn] C:\PROGRA~1\CYBERL~1\INSTAN~1\Win2K\IBurn.exe

O4 - HKLM\..\Run: [symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"

O4 - HKLM\..\Run: [Kernel and Hardware Abstraction Layer] KHALMNPR.EXE

O4 - HKLM\..\Run: [Logitech Hardware Abstraction Layer] KHALMNPR.EXE

O4 - HKLM\..\Run: [LogitechCommunicationsManager] "C:\Program Files\Common Files\LogiShrd\LComMgr\Communications_Helper.exe"

O4 - HKLM\..\Run: [LVCOMSX] "C:\Program Files\Common Files\LogiShrd\LComMgr\LVComSX.exe"

O4 - HKLM\..\Run: [skytel] Skytel.exe

O4 - HKLM\..\Run: [startCCC] "C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun

O4 - HKLM\..\Run: [bDRegion] C:\Program Files\Cyberlink\Shared Files\brs.exe

O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"

O4 - HKLM\..\Run: [LanguageShortcut] "C:\Program Files\CyberLink\PowerDVD\Language\Language.exe"

O4 - HKLM\..\Run: [sBAMTray] "C:\Program Files\Sunbelt Software\VIPRE\SBAMTray.exe"

O4 - HKCU\..\Run: [sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun

O4 - HKCU\..\Run: [LightScribe Control Panel] C:\Program Files\Common Files\LightScribe\LightScribeControlPanel.exe -hidden

O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe

O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe

O4 - Global Startup: AutoStart IR.lnk = C:\Program Files\WinTV\Ir.exe

O4 - Global Startup: Logitech SetPoint.lnk = C:\Program Files\Logitech\SetPoint\SetPoint.exe

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000

O16 - DPF: {B3014671-7872-4671-BE73-5D05EB5B2AF5} (Infragistics UltraGrid Control 2.0) - https://cpower.collegepro.com/control/IGUltraGrid20.cab

O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab

O16 - DPF: {EAC139A9-D22D-4C29-8D1C-252BE63750F9} - http://www.cooliris.com/shared/plinstll.cab

O18 - Protocol: intu-qt2008 - {05E53CE9-66C8-4A9E-A99F-FDB7A8E7B596} - C:\Program Files\QuickTax 2008\ic2008pp.dll (file missing)

O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\Windows\system32\browseui.dll

O23 - Service: AMD External Events Utility - AMD - C:\Windows\system32\atiesrxx.exe

O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe (file missing)

O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe

O23 - Service: LiveUpdate Notice Service Ex (LiveUpdate Notice Ex) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe (file missing)

O23 - Service: PnkBstrA - Unknown owner - C:\Windows\system32\PnkBstrA.exe

O23 - Service: PnkBstrB - Unknown owner - C:\Windows\system32\PnkBstrB.exe

O23 - Service: VIPRE Antivirus Premium (SBAMSvc) - Sunbelt Software - C:\Program Files\Sunbelt Software\VIPRE\SBAMSvc.exe

O23 - Service: SB Recovery Service (SBPIMSvc) - Sunbelt Software - C:\Program Files\Sunbelt Software\VIPRE\SBPIMSvc.exe

O23 - Service: Steam Client Service - Valve Corporation - C:\Program Files\Common Files\Steam\SteamService.exe

O23 - Service: StumbleUponUpdateService - stumbleupon.com - C:\Program Files\StumbleUpon\StumbleUponUpdateService.exe

O23 - Service: TuneUp Utilities Service (TuneUp.UtilitiesSvc) - TuneUp Software - C:\Program Files\TuneUp Utilities 2011\TuneUpUtilitiesService32.exe

ProcessExplorer Report for BitTorrent

Process PID CPU Private Bytes Working Set Description Company Name

System Idle Process 0 77.61 0 K 24 K

System 4 0.37 0 K 48,244 K

Interrupts n/a < 0.01 0 K 0 K Hardware Interrupts and DPCs

smss.exe 448 344 K 804 K

csrss.exe 580 1,820 K 6,020 K

wininit.exe 644 1,488 K 4,216 K

services.exe 688 2,976 K 7,280 K

svchost.exe 852 3,032 K 6,736 K Host Process for Windows Services Microsoft Corporation

HP1006MC.EXE 1332 1,152 K 3,604 K

mobsync.exe 3328 < 0.01 3,592 K 7,336 K Microsoft Sync Center Microsoft Corporation

unsecapp.exe 3376 2,368 K 5,060 K Sink to receive asynchronous callbacks for WMI client application Microsoft Corporation

WmiPrvSE.exe 3700 3,328 K 5,924 K

ehmsas.exe 640 1,200 K 4,192 K Media Center Media Status Aggregator Service Microsoft Corporation

FlashUtil10b.exe 2856 1,732 K 5,488 K Adobe Flash Player Helper 10.0 r22 Adobe Systems, Inc.

svchost.exe 936 4,760 K 8,308 K Host Process for Windows Services Microsoft Corporation

atiesrxx.exe 1036 944 K 3,096 K AMD External Events Service Module AMD

atieclxx.exe 1836 2,500 K 4,484 K

svchost.exe 1096 14,768 K 12,880 K Host Process for Windows Services Microsoft Corporation

audiodg.exe 1212 17,124 K 19,340 K

svchost.exe 1124 84,220 K 89,104 K Host Process for Windows Services Microsoft Corporation

dwm.exe 788 < 0.01 48,596 K 65,560 K Desktop Window Manager Microsoft Corporation

WUDFHost.exe 2800 4,860 K 9,064 K

svchost.exe 1136 23,632 K 30,472 K Host Process for Windows Services Microsoft Corporation

taskeng.exe 584 < 0.01 10,032 K 11,536 K Task Scheduler Engine Microsoft Corporation

taskeng.exe 2152 2,160 K 6,096 K

wuauclt.exe 1820 2,808 K 5,800 K Windows Update Microsoft Corporation

svchost.exe 1232 2,060 K 4,840 K Host Process for Windows Services Microsoft Corporation

SLsvc.exe 1248 7,308 K 11,980 K Microsoft Software Licensing Service Microsoft Corporation

svchost.exe 1296 6,296 K 11,048 K Host Process for Windows Services Microsoft Corporation

svchost.exe 1412 18,848 K 22,056 K Host Process for Windows Services Microsoft Corporation

spoolsv.exe 1688 6,136 K 10,408 K Spooler SubSystem App Microsoft Corporation

svchost.exe 1712 11,300 K 15,108 K Host Process for Windows Services Microsoft Corporation

PnkBstrA.exe 2344 2,216 K 3,772 K

PnkBstrB.exe 2420 3,476 K 4,216 K

svchost.exe 2456 1,980 K 5,100 K Host Process for Windows Services Microsoft Corporation

SBPIMSvc.exe 2476 2,976 K 264 K Plug-in Manager Service Sunbelt Software

svchost.exe 2552 3,924 K 7,276 K Host Process for Windows Services Microsoft Corporation

TuneUpUtilitiesService32.exe 2588 8,068 K 16,420 K TuneUp Utilities Service TuneUp Software

TuneUpUtilitiesApp32.exe 3188 2,028 K 7,248 K TuneUp Utilities TuneUp Software

svchost.exe 2624 592 K 2,084 K Host Process for Windows Services Microsoft Corporation

SBAMSvc.exe 3116 68,784 K 9,788 K Sunbelt Software Anti Malware Service Sunbelt Software

SBAMTray.exe 3656 < 0.01 2,384 K 2,416 K SBAMTray Application Sunbelt Software

svchost.exe 3452 1,860 K 4,576 K Host Process for Windows Services Microsoft Corporation

lsass.exe 700 3,712 K 2,308 K Local Security Authority Process Microsoft Corporation

lsm.exe 712 2,064 K 4,096 K

csrss.exe 656 2,696 K 9,252 K

winlogon.exe 1068 3,416 K 6,008 K

explorer.exe 1404 21.27 47,468 K 74,544 K Windows Explorer Microsoft Corporation

RtHDVCpl.exe 2128 9,292 K 8,588 K HD Audio Control Panel Realtek Semiconductor

IBurn.exe 2136 2,068 K 6,732 K InstantBurn UDF Tool CyberLink Corporation.

Communications_Helper.exe 2144 1,584 K 4,832 K Communications Manager Logitech Inc.

LVComSX.exe 2200 < 0.01 3,264 K 6,588 K LVCom Server Logitech Inc.

brs.exe 2432 1,148 K 3,412 K brs cyberlink

sidebar.exe 2792 < 0.01 36,720 K 31,968 K Windows Sidebar Microsoft Corporation

ehtray.exe 2840 1,600 K 1,332 K Media Center Tray Applet Microsoft Corporation

wmpnscfg.exe 3260 1,964 K 5,344 K Windows Media Player Network Sharing Service Configuration Application Microsoft Corporation

procexp.exe 5044 0.75 22,380 K 37,760 K Sysinternals Process Explorer Sysinternals - www.sysinternals.com

iexplore.exe 3156 < 0.01 10,704 K 25,744 K Internet Explorer Microsoft Corporation

iexplore.exe 5328 < 0.01 80,044 K 76,880 K Internet Explorer Microsoft Corporation

iexplore.exe 4180 < 0.01 90,640 K 89,360 K Internet Explorer Microsoft Corporation

iexplore.exe 3716 < 0.01 78,048 K 73,920 K Internet Explorer Microsoft Corporation

iexplore.exe 4916 < 0.01 76,140 K 69,760 K Internet Explorer Microsoft Corporation

iexplore.exe 3940 < 0.01 67,360 K 66,236 K Internet Explorer Microsoft Corporation

BitTorrent.exe 4556 < 0.01 12,592 K 18,492 K BitTorrent BitTorrent, Inc.

MOM.exe 308 < 0.01 24,024 K 4,708 K Catalyst Control Center: Monitoring program Advanced Micro Devices Inc.

CCC.exe 2180 < 0.01 40,464 K 11,272 K Catalyst Control Centre: Host application ATI Technologies Inc.

Process: BitTorrent.exe Pid: 4556

Name Description Company Name Version

advapi32.dll Advanced Windows 32 Base API Microsoft Corporation 6.0.6002.18005

BitTorrent.exe BitTorrent BitTorrent, Inc. 7.2.1.25250

clbcatq.dll COM+ Configuration Catalog Microsoft Corporation 2001.12.6931.18000

comctl32.dll User Experience Controls Library Microsoft Corporation 6.10.6002.18305

comdlg32.dll Common Dialogs DLL Microsoft Corporation 6.0.6002.18005

dhcpcsvc.dll DHCP Client Service Microsoft Corporation 6.0.6002.18005

dhcpcsvc6.dll DHCPv6 Client Microsoft Corporation 6.0.6002.18005

dnsapi.dll DNS Client API DLL Microsoft Corporation 6.0.6002.18416

FirewallAPI.dll Windows Firewall API Microsoft Corporation 6.0.6001.18000

gdi32.dll GDI Client DLL Microsoft Corporation 6.0.6002.18005

iertutil.dll Run time utility for Internet Explorer Microsoft Corporation 8.0.6001.19088

imm32.dll Multi-User Windows IMM32 API Client DLL Microsoft Corporation 6.0.6002.18005

IPHLPAPI.DLL IP Helper API Microsoft Corporation 6.0.6002.18005

kernel32.dll Windows NT BASE API Client DLL Microsoft Corporation 6.0.6002.18005

locale.nls

locale.nls

lpk.dll Language Pack Microsoft Corporation 6.0.6002.18051

msctf.dll MSCTF Server DLL Microsoft Corporation 6.0.6002.18005

msi.dll Windows Installer Microsoft Corporation 4.5.6002.18005

msimg32.dll GDIEXT Client DLL Microsoft Corporation 6.0.6000.16386

msvcrt.dll Windows NT CRT DLL Microsoft Corporation 7.0.6002.18005

mswsock.dll Microsoft Windows Sockets 2.0 Service Provider Microsoft Corporation 6.0.6002.18005

NapiNSP.dll E-mail Naming Shim Provider Microsoft Corporation 6.0.6001.18000

nlaapi.dll Network Location Awareness 2 Microsoft Corporation 6.0.6001.18000

npmproxy.dll Network List Manager Proxy Microsoft Corporation 6.0.6000.16386

nsi.dll NSI User-mode interface DLL Microsoft Corporation 6.0.6001.18000

ntdll.dll NT Layer DLL Microsoft Corporation 6.0.6002.18327

ole32.dll Microsoft OLE for Windows Microsoft Corporation 6.0.6002.18277

oleaut32.dll Microsoft Corporation 6.0.6002.18357

pnrpnsp.dll PNRP Name Space Provider Microsoft Corporation 6.0.6001.18000

psapi.dll Process Status Helper Microsoft Corporation 6.0.6000.16386

R000000000009.clb

rasadhlp.dll Remote Access AutoDial Helper Microsoft Corporation 6.0.6000.16386

rpcrt4.dll Remote Procedure Call Runtime Microsoft Corporation 6.0.6002.18024

rsaenh.dll Microsoft Enhanced Cryptographic Provider Microsoft Corporation 6.0.6002.18005

secur32.dll Security Support Provider Interface Microsoft Corporation 6.0.6002.18051

shell32.dll Windows Shell Common Dll Microsoft Corporation 6.0.6002.18393

shfolder.dll Shell Folder Service Microsoft Corporation 6.0.6000.16386

shlwapi.dll Shell Light-weight Utility Library Microsoft Corporation 6.0.6002.18393

urlmon.dll OLE32 Extensions for Win32 Microsoft Corporation 8.0.6001.19088

user32.dll Multi-User Windows USER API Client DLL Microsoft Corporation 6.0.6002.18005

userenv.dll Userenv Microsoft Corporation 6.0.6002.18005

usp10.dll Uniscribe Unicode script processor Microsoft Corporation 1.626.6002.18244

uxtheme.dll Microsoft UxTheme Library Microsoft Corporation 6.0.6001.18000

version.dll Version Checking and File Installation Libraries Microsoft Corporation 6.0.6002.18005

winnsi.dll Network Store Information RPC interface Microsoft Corporation 6.0.6001.18000

winrnr.dll LDAP RnR Provider DLL Microsoft Corporation 6.0.6002.18005

Wldap32.dll Win32 LDAP API DLL Microsoft Corporation 6.0.6002.18005

ws2_32.dll Windows Socket 2.0 32-Bit DLL Microsoft Corporation 6.0.6001.18000

wship6.dll Winsock2 Helper DLL (TL/IPv6) Microsoft Corporation 6.0.6001.18000

WSHTCPIP.DLL Winsock2 Helper DLL (TL/IPv4) Microsoft Corporation 6.0.6001.18000

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  • 1 month later...

Just limit your upload limit and set your connections to a more "reasonable" benchmark and all will be well, your router is being flooded by too many packet requests and it cuts its weakest link, "you are the weakest link...goodbye."

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  • 2 weeks later...

Just limit your upload limit and set your connections to a more "reasonable" benchmark and all will be well, your router is being flooded by too many packet requests and it cuts its weakest link, "you are the weakest link...goodbye."

can u please tell me how do i do that? i´ve alreary deleted some torrents i had but my internet still comes and goes

it start to 30 then comes to 0 and disconnet over and over again...

PLEASE HELP

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