ikable 0 Report post Posted September 15, 2017 (edited) I had to re-image my Winows 10 pro 64x gaming PC last week and need a new Ad-free key. I've seen moderators reply to people with the same issue by stating that the community forum is not the place to resolve such issues. The moderators in question then post the link at the foot of this post, which clearly states that the community forum is the place to resolve issues with free and Ad-free licenses. So, moderators, if you intend to post any links in reply to my request for support; at least take the time to read them first. http://help.bittorrent.com/customer/portal/emails/new Edited September 15, 2017 by ikable typo Quote Share this post Link to post Share on other sites
Harold Feit 15 Report post Posted September 15, 2017 We have NOT been given the access to the billing system needed to solve issues such as yours. In spite of that notice, we can't actually help. Quote Share this post Link to post Share on other sites
ikable 0 Report post Posted September 15, 2017 Until you get access to the billing system needed to solve this issue, which is what you should diligently be working on, I suggest you take the notice down. Quote Share this post Link to post Share on other sites