Upload speed almost non existent

[Guest Joan]

Until about 10 days ago my upload speed was anything up to 100kbs. Recently, however, I am lucky to get 10 and upon running a check I get a message to say "Port is not open but I am still able to download".

I haven't changed anything that I know of, so am at q loss to explain this. Can anyone help.

Thanks.

[Guest Bobbie]

I am also having the same issue, however this is only my 2nd day using this product. I have clicked the red button at bottom and tried changing the port, but it never seems to help. Anyone have any ideas? It is taking over 12 hours to download a movie and several hours to get a simple program.

Thanks for any help!!