Woepa Posted October 20, 2017 Report Posted October 20, 2017 I purchased ad-free Bittorrent for a year, cancelled my subscription so I can decide if I want to renew it next year, received the activation code, but when I use 'Activate Pro/Ad-Free' in BitTorrent, it gives me the error "Failed to reach the activation server. Please check your internet connection and try again." My internet connection is fine and I have turned off VPN. I'm running Windows 10 Home 64-bit
Woepa Posted October 20, 2017 Author Report Posted October 20, 2017 Issue resolved - For other users that might encounter these issues: If you are using VPN and you have Preferences>Connection>Proxy server set to any Proxy (e.g. Socks5), you need to change it to (none), activate Ad-Free with the code and turn it back on.
Woepa Posted October 20, 2017 Author Report Posted October 20, 2017 You might also have to turn VPN off at the same time. Don't forget to click 'pause all torrents' if you don't want any outgoing/incoming connections while VPN is off.
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