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Ad-free Activation: Failed to reach the activation server.


Woepa

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Posted

I purchasedĀ ad-free Bittorrent for a year, cancelled my subscription so I can decide if I want to renew it next year, received the activation code, but when I use 'Activate Pro/Ad-Free' in BitTorrent, it gives me the error "Failed to reach the activation server. Please check your internet connection and try again." My internet connection is fine and I have turned off VPN. I'm running Windows 10 Home 64-bit

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Posted

Issue resolved - For other users that might encounter these issues:

If you are using VPN and you have Preferences>Connection>Proxy server set to any Proxy (e.g. Socks5), you need to change it to (none), activate Ad-Free with the code and turn it back on.

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Posted

You might also have to turn VPN off at the same time. Don't forget to click 'pause all torrents' if you don't want any outgoing/incoming connections while VPN is off.

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