Guest cat Posted March 10, 2012 Report Posted March 10, 2012 I tried to download bittorrent and got the following messageBit torrent has crashed. A crash dump has been saved as ---- and it gives me the option to1.submit this dump to the developers2. Just relaunch the application3. Don't relaunch the application or send a crash dumpHelp
Harold Feit Posted March 10, 2012 Report Posted March 10, 2012 http://forum.utorrent.com/viewtopic.php?id=29748 - both logs please. (replacing utorrent with bittorrent in the guide)
Guest cat Posted March 10, 2012 Report Posted March 10, 2012 http://forum.utorrent.com/viewtopic.php?id=29748 - both logs please. (replacing utorrent with bittorrent in the guide)I'm a bit of a technophobe & I don't understand what you mean when you say "both logs please". Can you please explain in basic engish what I need to do - much appreciated
Harold Feit Posted March 10, 2012 Report Posted March 10, 2012 The page I linked has a guide for two troubleshooting logs that I need you to provide in order to be able to help you.Please provide them.
Guest cat Posted March 16, 2012 Report Posted March 16, 2012 The page I linked has a guide for two troubleshooting logs that I need you to provide in order to be able to help you.Please provide them.I downloaded Hijack this & "do a system scan & save a logfile". I got the message for some reason your system denied write access to the Hosts file. If any hijacked domains are in this file, Hijack may not be able to fix this". I'm not good with this type of stuff so I give up
Harold Feit Posted March 16, 2012 Report Posted March 16, 2012 Paste the contents of both logs files here please.
Guest cat Posted March 16, 2012 Report Posted March 16, 2012 Paste the contents of both logs files here please.? what contents of what logs???
Harold Feit Posted March 16, 2012 Report Posted March 16, 2012 The hijackthis log and the process explorer process list with the dll list for the bittorrent.exe process.
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