Guest Diane Posted June 10, 2012 Report Share Posted June 10, 2012 Hi, I'm a newbie where Bit Torrent is concerned but because my sister uses it and highly recommended it I thought I'd give it a try. I downloaded my first film yesterday with no problems but wanted to transfer the file to my iPad. My sister suggested upgrading to Bit Torrent + for this as she also uses it. I upgraded and it worked without a hitch but......Today I downloaded another film, went to convert the file ready to transfer to my iPad and hey presto I got an error message which said that the file couldn't be played on this device and to upgrade to Bit Torrent + so it can be converted to enable the media to be played. Can someone explain why I'm being asked to buy something I bought less than 24 hours ago!!! I have the documents to prove it has already been paid for.Thanks in advance. Link to comment Share on other sites More sharing options...
Harold Feit Posted June 10, 2012 Report Share Posted June 10, 2012 http://help.utorrent.com/customer/portal/emails/new?t=60746 Link to comment Share on other sites More sharing options...
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