Slow download due to ports not open - can't find the problem

[Violander]

Hi, 

 

 

I am sorry for what is probably a painfully common question, but I moved into a new apartment halls and find that my torrents are extremely slow. Most likely due to "Port not open (you are still able to download)", which I am guessing is the result of some sort of restriction. 

 

 

Problem is this:

 

I have not done anythign to the computer and 2 weeks ago it was working fine.

 

The only variable is I moved into new halls, but it's the same ISP and I called them up and they reassured me they are placing no restriction at all

 

I would really appreciate some sort of advice on how to proceed.

 

Thanks

 

just some notes:

i disabled the antiviruses/firewalls and added bittorrent as exceptions 

Twice now the speeds have, for short periods of time, gone up a lot. That happened when I started Torrent after restarting the computer - for one torrent suddenly the speed jumped to 4Mbps

Overall speed of the internet - 30Mbps

Torrent Average speed - 100KBs

[kirill2485]

What is the brand of your router, (like Netgear or Cisco)

[Violander]

That's one of the issues. 

 

I don't know the router as it's a apartment wide network. I tried finding out using my Default Gateway but I get nothing. I will try and ask the reception some time today. 

 

Do you know of any way to find that out (except the IP address into browser).

 

From readnig around, I guess the only option left is that there is some sort of firewall on the router, yes?