curtrod Posted September 12, 2014 Report Posted September 12, 2014 hello, I have been using your 'plus' version for some time, a few months ago AFTER an automatic update your antivirus function quit working and has never checked files for viruses since, I have emailed MANY times finally getting the response you will let me know when a 'fix' has been found, well, it doesn't work, it's NOT a firewall or incompatiblity issue, the antivirus always says it will check after the download is finshed being checked or finished downloading, can you DEVELOP a fix for this?, oh and it is almost impossible to find ANY way to contact YOUR SUPPORT (NOT the forum) to let you know this, every time I scour your site and this time I really can't find how to contact you, jesus, does anyone there even give a shit?, for months not having the antivirus working?, it's a major selling point for your product but it's not working, well, it's YOUR reputation at stake, and your customer's frustration and disappointment won't help!
Harold Feit Posted September 12, 2014 Report Posted September 12, 2014 Plus specific support such as that is not actually handled on the forums. http://help.utorrent.com/customer/portal/emails/new?t=60746
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