gmccague Posted February 2, 2014 Report Share Posted February 2, 2014 I would like to see an option where the purchase of BitTorrent Plus means that you continue to get support. I have searched the forums for my errors and all I've come across are messages saying "Pro is not supported in the Forums." When I goto help.bittorrent.com it takes me to a useless web site. Here are my errors: player.btinstall failed to install (0x800b010c)bitdefender.btinstall failed to install (0x800b010c)transcode.btinstall failed to install (0x800b010c) I'm running 64bit Windows 8 and I've ran the install as Administrator. I assume from the errors that I am actually not receiving any of the pro features that I paid for. I tried both the bundle and the free download/add the license methods. It would be nice to see some support of the product as a feature. I paid good money for it. Cheers, Gordon Link to comment Share on other sites More sharing options...
Harold Feit Posted February 2, 2014 Report Share Posted February 2, 2014 I'm sorry, but as much as you want support here, plus support is handled on http://help.utorrent.com/customer/portal/emails/new?t=60746 Link to comment Share on other sites More sharing options...
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